24-hour on call available 1-866-375-4673 FIND LOCATION MY ACCOUNT

Privacy Policy

This privacy policy explains how Regional Hose & Equipment uses and protects any information given to us while using our website and services in accordance with any local laws and regulations. Regional Hose & Equipment is committed to the protection of your privacy. Any information provided that could be used to identify you will only be used in accordance with this privacy statement. Regional Hose & Equipment reserves the right to change this policy, please check this page on a regular basis to make sure you agree.

The information we collect includes:

  • Name
  • Phone number
  • Shipping address
  • E-mail address
  • Payment and transaction information

The information we collect is used to:

  • Communicate with customers
  • Quote, process, and fulfill orders
  • Improve the functionality of our services

The information we collect is shared with:

  • Staff members who require access as part of their assigned duties
  • Third party service providers who support us through website applications, payment processing, and transport/delivery services. Third parties only have access to your information as part of a service they provide and are limited to only the necessary information for their specific service.
  • Any person/entity required by law.

Security of personal information is of utmost importance to Regional Hose & Equipment. We maintain appropriate physical, technical, and managerial safeguards to preserve the security of information we collect. This is done to prevent: accidental loss, accidental or unlawful destruction, alteration, unauthorized access, misuse, or any other unlawful forms of processing personal information in our possession. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. If any information under our control is compromised because of a breach of security, we will take reasonable steps to investigate and, where appropriate, notify the appropriate institutions, and those individuals whose information may have been compromised. We will also take further steps to be in compliance with any applicable laws and regulations. Your person information is hosted in Canada. We will keep your personal information only as long as necessary to fulfill our legal and regulatory obligations.

Our website contains links to other websites. Please note that these other websites are not controlled by Regional Hose & Equipment and are not covered under this privacy statement. Please note that Regional Hose & Equipment cannot guarantee your privacy and protection if you follow these links away from our website. Please exercise caution and review the applicable website’s privacy statement.

We will not sell, distribute, or lease your personal information unless required by law to do so.

Regional Hose & Equipment uses cookies to provide a better user experience. A cookie is a file which asks permission to be saved on a hard drive. Once granted, cookies store your information about transactions on a website. This information is then used to provide a more personalized experience on future site visits. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

We use the following types of cookies:

  • Necessary cookies – this is used by the website to function properly, without it the website would not work
  • Performance cookie – this is used to gather data on how visitors use a website
  • Targeting cookies – this is used to collect user information in order to show personalized ads

Information collected by cookies will kept for the required amount of time for purposes described in this policy. You can allow or delete cookies through the browser setting on your device.

If you have any questions about this Privacy Policy or if you wish to make a request to access, edit, or delete your personal information please contact us at the following address:

Regional Hose & Equipment
175 Turnbull Ct.
Cambridge, ON
N1T 1C6

Phone: 519-740-1662
Email: info@regionalhose.com

Item added to cart.
0 items - $0.00