Our Head Office is located in Cambridge Ontario at 175 Turnbull Court. We have a total of 6 locations to serve you across Ontario.
Locate the Regional Hose branch nearest you by going to our Locations page on this website. This can be found on the header throughout our site.
When you need it in a rush, please contact your local Regional Hose location directly by phone.
When an order has been shipped or is ready for pick up an email will be sent to update you. You can also track an order with our order tracking page. If you need more detailed information, please contact your local RH location.
In most cases, we will be able to cancel or modify your order prior to shipping. Please contact us as soon as possible.
Any cancellation or return must be approved by Regional Hose (at its discretion), be accompanied by proof of purchase, and may be subject to restocking or other charges. Any returns due to shipping errors, damage, or loss must be reported to Regional Hose immediately. For returns not related to damage or loss during shipping, the product must be returned within 30 days of shipment and be in its original package and re-saleable condition. Returns can be made to Regional Hose, however, Regional Hose will only accept returns on products purchased through Regional Hose. Some exceptions may apply.
To initiate a return, call the store location that originally shipped your product and provide your invoice, order number, or purchase order.
● Sourced items are final sale and cannot be returned to Regional Hose.
● Regional Hose will make a good faith effort for prompt correction or other adjustments with respect to any product which proves to be defective within the warranty period. Before returning any product, email or call Regional Hose Customer Service or the location from which the product was purchased, giving the date and number of the original invoice and describing the defect. The Regional Hose Customer Service will give instructions as to the method of returning the product.
Shipping & Delivery
Yes. Please include any details in the order. We can contact you with freight costs once the order is processed.
Yes. Please select this option when placing your order.
You can register for an account by contacting one of our locations or our registration page.
If you are logged in, go to My Account page and choose a link from the left to change account information, payment methods, or sub accounts.
If you are logged in, go to My Account page and select account details. Scroll down and enter a new password.
If you are logged in, go to My Account page and select account details. Scroll down and select a default store location.
Follow one of the recover my password links under any login form.
If you are logged in, go to My Account page and select Orders form the left side menu.